ASWA Basic Seminars

As lifestyles today continue to undergo rapid changes, in order to help more persons understand an automobile in terms of the fun, happiness, and good partner that it can be in their lives, it is necessary for the dealer staff to understand this better than anyone.
ASWA has developed skill improvement seminars which aim to correct the lack of understanding of basic automobile knowledge - a surprising blind spot in a field where understanding of advanced technologies is a priority, and also to improve staff understanding of catalog contents so that they can provide clear explanations to the customers.
We also offer the Hospitality Mind Seminar, which is intended to improve customer-handling skills. The course material for this seminar is the "Hospitality Mind Book", an original self-training tool developed by ASWA, as the course material.

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